Shipping policy
Shipping Methods & Delivery Times
We offer worldwide shipping through trusted carriers. Processing time is 1-3 business days (excluding weekends and holidays). Estimated delivery times:
- Standard Shipping: 5-17 business days (additional fees apply)
Delivery times may vary depending on destination and customs processing.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Destination country
- Package weight and dimensions
- Selected shipping method
Free standard shipping is available for orders over $100 (domestic) or $200 (international).
Order Tracking
You will receive a tracking number via email once your order is shipped. Track your package through our website or the carrier's tracking system.
International Shipping
International customers are responsible for:
- Customs duties and import taxes (varies by country)
- Providing accurate address information
We cannot guarantee delivery times for international shipments due to customs processing.
Shipping Restrictions
We currently cannot ship to:
- PO Box addresses
- Freight forwarding companies
- Certain restricted countries (updated periodically)
Undeliverable Packages
If a package is returned to us due to incorrect address or failed delivery attempts, we will contact you to arrange reshipment (additional fees may apply).
Holiday Shipping
During peak seasons (November-January), processing and delivery times may be extended. Please check our website for holiday shipping deadlines.