Tracking order

How to Track Your Order

At VelvetFeminine, we understand how exciting it is to receive your fashion items. Here's how you can track your order every step of the way:

Order Confirmation Email
Immediately after placing your order, you'll receive a confirmation email containing your order details and estimated delivery timeline.
Shipping Notification
Once your order is processed and shipped (typically within 1-3 business days), you'll receive a shipping confirmation email with your tracking number.
Track Your Package
Use the provided tracking number to monitor your package's journey. Most orders are delivered within 3-7 business days after shipping.

We recommend using these reliable third-party tracking services to monitor your shipment:

A comprehensive global package tracking platform that supports most international carriers.

How to use:

Why isn't my tracking number working?: Tracking numbers may take 24-48 hours to activate in carrier systems after shipment. If it's still not working after this time, please contact our support team.
What does "In Transit" mean?: This means your package is moving through the carrier's network and should arrive by the estimated delivery date.
My package shows delivered but I haven't received it. What should I do?: First check with neighbors or your building management. If still missing, contact us immediately for assistance.

For any tracking-related questions not covered here, please visit our Help Center or use our contact form for personalized assistance.